Privacy Notice

Effective date: 18 May 2026  |  Last updated: 18 May 2026

1. Introduction

Trident Digital Tech Pte Ltd (UEN: 202216159H) ("Trident", "we", "us", or "our") is committed to protecting the privacy of individuals whose personal data we collect and process. This Privacy Notice explains how we collect, use, disclose, and protect your personal data in accordance with the Personal Data Protection Act 2012 ("PDPA") of Singapore and other applicable data protection laws.

This Privacy Notice applies to all personal data collected through our website (tridentity.me), our products and services (including the Tridentity platform), and any interactions you may have with us.

2. Personal Data We Collect

We may collect the following categories of personal data:

Category	Examples
Identity data	Name, job title, company name
Contact data	Email address, telephone number, mailing address
Technical data	IP address, browser type and version, device information, operating system, time zone, cookie identifiers
Usage data	Pages visited, navigation paths, time spent on pages, referral source
Communication data	Records of correspondence when you contact us, enquiry details, feedback
Professional data	CV/resume, qualifications, employment history (for job applicants)

We do not intentionally collect sensitive personal data (such as race, religion, health information, or biometric data) through this website. If you believe you have provided such data to us inadvertently, please contact our Data Protection Officer.

3. How We Collect Your Data

We collect personal data through the following means:

• Directly from you — when you submit enquiries via our contact channels, apply for a position, subscribe to communications, or otherwise correspond with us.
• Automatically — when you visit our website, through cookies, server logs, and similar tracking technologies.
• From third parties — from business partners, recruitment agencies, publicly available sources, or analytics providers.

4. Purposes for Collecting and Using Your Data

We collect and use your personal data for the following purposes:

1. Responding to enquiries — to address your questions, requests, or feedback submitted through our website or other communication channels.
2. Providing our services — to deliver, maintain, and improve our products, platforms, and services, including the Tridentity platform.
3. Business operations — to manage our business relationships, process transactions, and administer our corporate activities.
4. Recruitment — to evaluate job applications and manage the recruitment process.
5. Marketing and communications — to send you updates, newsletters, or promotional materials about our services (with your consent, where required).
6. Website improvement — to analyse usage patterns, diagnose technical issues, and enhance the functionality and user experience of our website.
7. Legal compliance — to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
8. Security — to protect the security and integrity of our website, systems, and data against unauthorised access, fraud, or other threats.

5. Legal Basis for Processing

Under the PDPA and applicable laws, we process your personal data on one or more of the following bases:

• Consent — where you have given clear consent for us to process your personal data for a specific purpose.
• Contractual necessity — where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate interests — where processing is necessary for our legitimate business interests, provided these are not overridden by your rights and interests.
• Legal obligation — where processing is necessary for compliance with a legal obligation to which we are subject.

6. Disclosure of Personal Data

We may disclose your personal data to the following categories of recipients:

• Group companies — entities within the Trident Digital Tech Holdings Ltd group, including subsidiaries and affiliates, for internal administrative purposes.
• Service providers — trusted third-party vendors who provide services on our behalf (e.g., hosting, analytics, IT support, recruitment platforms), subject to appropriate data protection obligations.
• Professional advisers — lawyers, auditors, accountants, and other professional advisers as necessary for the conduct of our business.
• Regulatory authorities — government agencies, regulators, law enforcement, or courts where required by law or regulation.
• Business transfers — in connection with any merger, acquisition, restructuring, or sale of assets, where personal data may be transferred as part of the transaction.

We do not sell your personal data to third parties.

7. International Transfers

As Trident operates across multiple jurisdictions (including Singapore, Vietnam, India, the UAE, Ghana, Kenya, and the Democratic Republic of the Congo), your personal data may be transferred to and processed in countries outside of Singapore. Where such transfers occur, we take appropriate steps to ensure that your personal data receives a standard of protection comparable to that provided under the PDPA, including through contractual arrangements with the receiving parties.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. When personal data is no longer needed, we will securely delete or anonymise it.

Specific retention periods vary depending on the nature of the data and the purpose of collection:

• Enquiry and correspondence data — retained for up to 2 years after the last interaction.
• Recruitment data — retained for up to 1 year after the conclusion of the recruitment process, unless you consent to a longer retention period.
• Website analytics data — retained in aggregated or anonymised form and may be kept indefinitely.

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device when you visit a website.

We may use the following types of cookies:

• Strictly necessary cookies — required for the website to function properly (e.g., session management).
• Analytics cookies — help us understand how visitors interact with our website by collecting anonymous usage data.
• Functional cookies — enable enhanced functionality and personalisation (e.g., language preferences).

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

10. Your Rights

Under the PDPA and applicable data protection laws, you have the following rights regarding your personal data:

• Access — you may request access to the personal data we hold about you.
• Correction — you may request correction of any inaccurate or incomplete personal data.
• Withdrawal of consent — you may withdraw your consent to our processing of your personal data at any time. Please note that withdrawal of consent may affect our ability to provide certain services to you.
• Data portability — where applicable, you may request that we transmit your personal data to another organisation in a commonly used, machine-readable format.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

11. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure hosting environments, and regular security assessments.

While we take all reasonable precautions, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your personal data.

12. Third-Party Links

Our website may contain links to third-party websites, services, or platforms that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy notices of any third-party websites you visit.

13. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe that we have inadvertently collected personal data from a child, please contact our Data Protection Officer so that we can promptly delete such data.

14. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices, legal requirements, or operational needs. Any material changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Notice periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Notice or our data protection practices, please contact our Data Protection Officer:

Data Protection Officer
Trident Digital Tech Pte Ltd
UEN: 202216159H
Suntec Tower 3, #24-03
8 Temasek Boulevard
Singapore 038988

Email: dpo@tridentity.me